Dear Mr. Vu,
First of all, we are very sorry to hear about broken connector =
matters.=20
matters.=20
If possible, can you please send us the picture of the broken =
connector and=20
cable? And also tell us which HT dealer did you buy this Pro-9 speaker =
cable and=20
when please?
connector and=20
cable? And also tell us which HT dealer did you buy this Pro-9 speaker =
cable and=20
when please?
After you tell us the information, we will contact to dealer and =
talk about=20
repair your cable.
talk about=20
repair your cable.
Thanks,
Brian Oh
From: Mike Vu
Sent: Monday, July 11, 2016 12:34 AM
To: info@harmonictech.com
Subject: Contact Form
Name:=20
Mike Vu
Email: =
stereophile888@gmail.com
Website:=20
Comment: Hi,
I have a pair of Pro-9 Reference speaker =
cables=20
that need repair, the terminated end just fell off /broken off by =
itself, and=20
some of the cables EXPOSED the internal wire at the =
termination.
Pls=20
advise an RA and shipping label so I can ship to you for repair as I am =
not very=20
happy with its built.
Mike
Time: July 11, 2016 at 12:34 =
am
IP=20
Address: 24.242.75.61
Contact Form URL:=20
http://www.harmonictech.com/contact-us/
Sent by an unverified visitor =
to your=20
site.